Privacy Policy

A legal disclaimer

Effective Date: June 29, 2026

At SHElevate, we are committed to protecting your privacy and safeguarding the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, submit forms, request assistance, volunteer, donate, or interact with our organization.

By using our website, you agree to the practices described in this Privacy Policy.

1. Our Commitment to Privacy

SHElevate values the trust placed in our organization by individuals, families, volunteers, donors, partners, and community members. We strive to maintain the confidentiality, integrity, and security of the information entrusted to us.

2. Information We Collect

Depending on how you interact with our website, we may collect information including:

Personal Information

Name
Email address
Phone number
Mailing address
City, State, and ZIP Code
Organization or Employer (if applicable)

Assistance Requests

If you request services, we may collect information necessary to understand your needs, including:

Housing status
Household size
Type of assistance requested
General description of your situation
Preferred communication methods

We request only information necessary to evaluate requests and connect individuals with appropriate resources.

Volunteer Applications

Individuals interested in volunteering may provide:

Contact information
Areas of interest
Skills and experience
Availability
Resume or supporting documents (if requested)

Partnership Inquiries

Organizations may provide:

Organization name
Representative information
Website
Partnership interests
Additional information regarding collaboration opportunities

Donations

If you make a donation, payment processing is completed through a secure third-party payment provider.

SHElevate does not store complete payment card information on its servers.

Automatically Collected Information

Like many websites, we may automatically collect:

IP address
Browser type
Device information
Pages visited
Time spent on the website
Referral source
General geographic location
Website usage statistics

This information helps us improve our website and user experience.

3. How We Use Your Information

Information collected may be used to:

Respond to assistance requests
Connect individuals with available resources
Process volunteer applications
Respond to partnership inquiries
Process charitable donations
Improve our programs and website
Send requested updates
Respond to questions
Improve community outreach
Meet grant reporting requirements (using aggregated or anonymized data whenever possible)

We do not sell personal information.

4. Information Sharing

SHElevate respects your privacy.

We do not sell, rent, or trade personal information.

Information may be shared only when necessary with:

Community partners providing requested services
Referral agencies
Service providers supporting website operations
Payment processors
Government agencies when required by law
Legal authorities when necessary to protect safety or comply with legal obligations

Whenever possible, only the minimum necessary information is shared.

5. Confidentiality

Many individuals who contact SHElevate may be experiencing difficult life circumstances.

We are committed to treating all information with compassion, professionalism, and discretion.

Although we strive to maintain confidentiality, information may be disclosed when required by law, court order, or when there is an immediate threat to health or safety.

6. Cookies and Website Analytics

Our website may use cookies and similar technologies to:

Improve website performance
Remember user preferences
Understand website traffic
Measure website effectiveness
Enhance user experience

Users may disable cookies through their browser settings, although some website features may not function properly.

7. Third-Party Services

Our website may contain links to third-party websites or utilize third-party platforms for:

Donations
Event registration
Volunteer management
Email communications
Social media
Community resources

These websites maintain their own privacy policies.

SHElevate is not responsible for the privacy practices of external websites.

8. Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

While we take reasonable precautions, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

9. Data Retention

We retain personal information only as long as necessary to:

Provide requested services
Maintain organizational records
Comply with grant requirements
Meet legal obligations
Improve programs
Resolve disputes

Information that is no longer needed is securely deleted or destroyed when appropriate.

10. Children's Privacy

SHElevate's website is intended for general audiences.

We do not knowingly collect personal information directly from children under the age of 13 without appropriate parental or guardian consent, as required by applicable law.

11. Your Privacy Rights

Depending on applicable law, you may have the right to:

Request access to your personal information
Request corrections to inaccurate information
Request deletion of eligible information
Withdraw consent where applicable
Request limitations on certain uses of your information

Requests will be reviewed in accordance with applicable laws and organizational obligations.

12. Email Communications

If you subscribe to updates or submit an inquiry, you may receive communications regarding:

Organization updates
Volunteer opportunities
Community events
Partnership opportunities
Program announcements
Fundraising campaigns

You may opt out of non-essential communications at any time.

13. Accessibility

SHElevate is committed to making our website accessible to all individuals.

If you experience difficulty accessing any part of this website, we will make reasonable efforts to provide the information in an accessible format.

14. Changes to This Privacy Policy

SHElevate may update this Privacy Policy periodically to reflect changes in legal requirements, technology, or organizational practices.

Updates become effective immediately upon publication unless otherwise noted.

Continued use of the website constitutes acceptance of any revised Privacy Policy.

15. Governing Law

This Privacy Policy shall be governed by and interpreted in accordance with the laws of the State of Maryland, without regard to its conflict of law provisions.

16. Contact

Questions regarding this Privacy Policy should be directed to SHElevate through the contact information provided on the organization's website.